Cryptocurrency payment
Payments are accepted through reliable payment gateways Coinbase Commerce. We accept payment by either Bitcoin, Bitcoin Cash, DAI, Litecoin, Ethereum and USDC. Please note Coinbase Commerce supports payments only through the ERC-20 network for USDC, DAI and Ethereum. Sending and receiving unsupported assets through Wallet can cause you to lose them.
Please view full details on Coinbase Commerce payments here.
The cryptocurrency amount that corresponds to the total balance of your placed order will be provided upon checkout using the exchange rate of that cryptocurrency to GBP in real time.
All Coinbase Wallet transactions are processed on the blockchain which means Senders will be charged a miner/transfer fee.
Please be aware that some asset issuers may send or “airdrop” cryptocurrencies to your Wallet, even though you will not have the ability to withdraw them. This is referred to as a “Frozen Drop”. Please contact the asset issuer directly for guidance on how to move these assets. Assets cannot be moved unless they’re sent back to the sponsored exchange.
Additionally, please note that an asset can start out as an ERC-20 and then move on to its own blockchain which may or may not be supported.
SHIPPING POLICY
Please note, we can only process the shipment of an order once full payment has been received.
As per standard, we aim to arrange dispatch for all in-stock units within 7 working days once payment has been received. Once the order is dispatched, as an estimate it will then takes 5-10 working days to arrive from the courier company. Please note, all future release units first need to be released by and received from the manufacturer, before they can be classed as in-stock.
*Please note for all Cryptosteel products we offer next-day dispatch, 2-3 working days delivery and shipment from the USA, EU and UK Warehouses.
Once your order has shipped, we will send you a shipment confirmation email which will include tracking information for your products. To validate the tracking information, the shipping carrier typically requires one business day from the time you receive this notification.
Depending upon your shipping address and product availability, your order may arrive in multiple shipments or be sent directly from our shipping facilities in China, Hong Kong or the United States (if ordered from a USA based stock).
Any units shipped to the UK will be dispatched to UK from China or Hong Kong where the miners are produced, and once arrived in the UK, we will clear customs and arrange courier to deliver the shipment to your specified address.
Any shipping or delivery dates provided are estimates only, and we are not to be held accountable for any delay from the courier companies or the manufacturers.
When you receive your shipment, please inspect all packages for items such as power supplies, manuals, or any applicable accessories for the product(s) ordered. Please be sure to save the box, the outer shipping carton (when applicable) and all packing material, in the unlikely event that you’ll need it for a return shipment. Any damage during shipment must be handled by the customer with the carrier directly. Carrier may request to inspect the item upon receipt of a claim.
Expected extra costs
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Purchase of a suitable power cable
Please note, all ASIC miners sold by Coin Mining Central are sold with their original/Chinese power outlet cables only. As these cables are not fit for use in the rest of the world, for safety measures, the manufacturer often will not include their Chinese power outlets with the miner when releasing the units to us for shipping outside of China. See our FAQ page for more details.
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Customs clearance fees for orders shipping to destination outside the UK
All UK orders, sold and delivered by Coin Mining Central are inclusive of value added tax. All International orders, sold and delivered by Coin Mining Central are exclusive of value added tax. We are not liable for any duties or taxes or fees that may be incurred by the customer. It is customers responsibility to know the local duties and tax laws and handle any customs issues that may arise. Coin Mining Central shall not be liable for any cost of damage or expense as a result of error from calculating taxes and duties pertaining to your order.
Undelivered packages
Occasionally packages are returned to us undelivered. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment. The recipient will be liable for the return costs, resending the parcel as well as any storage fees that may occur.
Please be noted that upon delivery of the products to the carrier, it shall be deemed completion of our delivery, and the title and the risks of damage and loss of the products shall be transferred to you. This includes possible shipping fees and Chinese import tax. We do not accept any refund requests in case of failure of customs clearance.
ANTMINER REPAIR DISCLAIMER
Coin Mining Central is not liable or responsible for any decision taken by any of our products manufacturers to scrap or refuse repairs on a miner or its components. You the client acknowledge that you fully understand the risks associated with this repair process and that Coin Mining central is 100% indemnified and cannot be liable for any loss or damage caused by any means whatsoever during the shipping or repair process.
The turn around time is dictated by each miners manufacturer and not Coin Mining Central. We will communicate with you regarding the process.
The Costs associated with this transaction covers the following:
- Courier costs from the manufacturer to you the purchaser.
- Technical Report and analysis by a Coin Mining Central Technician before sending the miner.
- Transaction Fees Charged by I-Pay and/or Virtual Card Services.
- SARS Repair & Return Directive
- Repair Ticket Process and follow-ups.
- Administration costs of the entire process.
- Testing of the returned machine with a Technical Report.
- Return of Miner to Customer
NB. If a miner has been repaired and returned by any manufacturer to Coin Mining Central or yourself and it was damaged during transit, we cannot be held liable and we will endeavour to persue a remedy with the manufacturer but the client may need to pay associated costs again of returning the miner for the second time. This is a risk and please ensure you understand this risk before concluding this transaction.
All repairs done if not paid for, will result in the items being discarded. Coin Mining Central pays on your behalf and you do not pay for the repairs, Coin Mining Central reserves the right to sell the entire unit to recover costs and Coin Mining Central will not be held liable for damage or loss.
For all returns customers should make use of a courier service that offers:
- Shipment tracking and;
- Ensures your package for safe return and declare the full value of the shipment, failing which loss or damage will be for your account.
USER COMMENTS AND FEEDBACK
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
PRICE MATCH GUARANTEE
Our price match guarantee is only related to mining hardware provided and shipped from a registered supplier in the UK.
DISCLAIMER OF WARRANTIES: LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Coin Mining Central, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.
Monitoring
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
Updating of these Terms and Conditions
We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions on the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
Consent
I understand that all the designs and trademarks are registered to Coin Mining Central and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in any way and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Coin Mining Central for any civil action or any legal action deemed necessary against me.
Company Name
Coin Mining Central and coinminingcentral.com is a trading name of Coin Mining Central LTD as registered with HMRC. Any documents or invoices provided will be under the registered business Coin Mining Central LTD.
Contact Information
Questions about the Terms of Service should be sent to us at: info@coinminingcentral.com
MINING SAFETY
DO:
1. Inspect the the miner for aesthetic damage or loose heat sinks. If you noticed a damage or defect, or found loose heat sinks, contact us immediately.
2. Install the miner in a dust-free environment with unobstructed air circulation.
3. Wear discharge static electricity or wear anti-static PPE during installation or maintenance of the miner.
4. Unplug the miner when installing or maintaining it. Otherwise, the control board will be damaged.
5. Use a power source that can offer a power output of 20% more than the miner’s power requirement. When the actual output of the power source does not meet the power requirement of miners, the hash rate will be low.
6. Connect the positive ports and negative ports of D/C power 6-pin connectors of the PSU to the miner's control board and hash boards correctly.
7. Use one PSU for one miner. The miner can receive power from different PSUs, but each hash board can only receive from just one PSU.
The 6-pin power connectors are interchangeable so the sequence doesn’t matter when connecting the connectors to the miner.
8. Power the hash boards first, then power the control board. If you are powering one miner with only one PSU, you can power it on immediately after connecting the hash boards and control board.
9. Make sure that miner is grounded/earthed properly.
10. Install lightning protection; otherwise, all equipment may be damaged if struck by lightning.
11. Antminers can only be connected via Ethernet cable and do not support WiFi connection.
12. In case of internet connection or network failure, if it could be resumed in 15 minutes, the miners do not need to be unplugged and rebooted. If the failure could not fixed in a short amount of time, power off the miner. Unstable internet connection will cause the miner to crash.
- Different routers have different settings, consult your router provider to know how many miners can be connected to your router.
- An internet speed of 1 Mbps can support up to 150 miners.
13. A miner uses an estimated 500 MB of internet connection per month, prepare enough amount of data usage if you are using a data card.
14. Use the supported browsers: Google Chrome and Firefox.
15. Clean and dust the miner periodically. When the air way in front of the heat sinks is blocked, the miner will be affected.
DON'T:
1. Do not use the miner in an enclosed or confined place. Any items blocking the air flow of the miner is prohibited.
2. Do not use place the miner in an environment where there is high condensation or high level of salt content and humidity in the air. The recommended humidity is below 65%. Coastal places are subject to large salinity in the air, which can easily damage the hash board.
3. Do not use the miner at extreme temperatures. It is recommended that the working environment temperature be 5 to 35 degrees Celsius.
At low ambient temperature, the hash rate will be low. At high temperature for a long time, the miner will malfunction.
4. Do not use water curtain (for cooling) in a situation where a large amount of dust is accumulated, water vapor will adhere to the dust accumulation area and corrode the hash boards.
5. Use of PoE function switches or routers are not allowed because the control board will be burnt.
6. Do not use touch the connectors of the control boards and fan as they are directly connected to the IC pins. Touching these connectors in the absence of electrostatic discharge will spoil IC which makes the miner malfunction.
7. Do not attempt to use a miner that appears to be damaged.
8. Never use multiple PSUs to power one hash board.